Effective Date: 19/06/25
Store Name: Ravista
Contact Email: rbbista17@gmail.com

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process.

When you browse our store, we also automatically receive your device’s internet protocol (IP) address to learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

SECTION 2 – CONSENT

How do we get your consent?
When you provide us with personal information to complete a transaction—like placing an order, verifying your credit card, arranging a delivery, or returning a purchase—we imply that you consent to our collecting it for that specific purpose only.

If we ask for your personal information for any secondary reason, such as marketing, we will ask for your expressed consent or give you the opportunity to decline.

How can I withdraw my consent?
If you change your mind, you can withdraw your consent for us to contact you or use your information by emailing us at rbbista17@gmail.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides the e-commerce platform allowing us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the Shopify application, on a secure server behind a firewall.

Payments:
If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted under PCI-DSS standards. Transaction data is stored only as long as necessary to complete your purchase.

For more information, read Shopify’s Terms of Service and Shopify’s Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

We only share your information with third-party providers as needed to process your order. However, each provider (e.g., payment gateways) has its own privacy policy.

Once you leave our website or are redirected to a third-party site, you are no longer governed by this Privacy Policy.

Links:
Clicking links on our site may redirect you to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.

SECTION 6 – SECURITY

We take reasonable precautions to protect your data and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide your credit card info, it's encrypted with SSL and stored with AES-256 encryption. Though no method is 100% secure, we comply with all PCI-DSS requirements.

SECTION 7 – COOKIES

We use cookies to improve your shopping experience. Here are examples of cookies we use:

• _session_id: Stores session info (referrer, landing page)

• _shopify_visit: Used by internal analytics to track visits

• _shopify_uniq:Count visits by a single customer

• cart: Stores cart contents

• storefront_digest: Verifies access if shop has a password

You can disable cookies through your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your country or that you are the age of majority and have given consent for your minor dependants to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes take effect immediately upon posting on the website. If significant changes are made, we will notify you here.

If our store is acquired or merged with another company, your data may be transferred to new owners.

SECTION 10 – TEXT MARKETING (IF APPLICABLE)

By entering your phone number during checkout and initiating a purchase, you agree to receive text updates (e.g., order updates, cart reminders, and promotional messages). You can opt out anytime by replying STOP. Message and data rates may apply.

SECTION 11 – YOUR RIGHTS UNDER UK GDPR

If you are located in the United Kingdom or European Economic Area (EEA), you have the right to:

• Access, correct, or delete your personal information

• Withdraw your consent

• Restrict or object to our use of your data

• Request data portability

To exercise any of these rights, please contact us at rbbista17@gmail.com.

SECTION 12 – DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.

SECTION 13 – LEGAL BASIS FOR PROCESSING DATA

We process your personal data under the following lawful bases:

• Your consent

• The performance of a contract

• Compliance with legal obligations

• Our legitimate business interests

QUESTIONS OR COMPLAINTS

For access, correction, or deletion of your personal data, or to register a complaint, contact us:

📧 Email: rbbista17@gmail.com
📌 Re: Privacy Compliance Officer – Ravista